Applies To
 
         
        
            - 
                AgilePoint Suite
            
- 
                AgilePoint Enterprise Manager
            
- 
                AgilePoint Envision
            
- 
                AgilePoint Developer
            
- 
                AgilePoint Server
            
Symptoms
 
Opened a process template from Visio, some of menu options are disabled.

Cause
 
This is because of the Macro Security level setting not set to Low. Some of the Envision macros are not loaded in.
Resolution
 
Two ways to fix the issue:
- Launch AgilePoint Envision (it will automatically set the Macro Security Level to Low) and then
                    open the process template. 
- Change the Macro Security level to Low. See the related articles below (specifically article
                    Q10041) for details