How to Run the MSI Installer with Logging Enabled

Applies To

Objective

To provide instructions for running the MSI installer with logging enabled. The log file generated from this procedure is helpful to Ascentn Support when diagnosing installation problems.

Summary

Run msiexec from the command prompt to enable logging during the installation.

Resolution

The following command will run the AgilePoint Server installer with detailed logging enabled:

  1. Open a command prompt.
  2. Run the following command (replacing the "c:\folder\" portion with whatever the path of the AgilePoint Server Installer MSI file is).
    msiexec /i c:\folder\ServerInstaller.msi /l*vx c:\AgilePointServerInstall.log

The following command will run the AgilePoint Enterprise Manager installer with detailed logging enabled:

  1. Open a command prompt.
  2. Run the following command (replacing the "c:\folder\" portion with whatever the path of the AgilePoint Enterprise Manager Installer MSI file is).
    msiexec /L*v c:\APEntMgrInstallerMsi.log  /i \AgilePoint\NET11\EnterpriseManager\EnterpriseManagerInstaller.msi

To run the installer for a different AgilePoint component with logging enabled, use syntax similar to that shown above, but replace the "ServerInstaller.msi" portion of the command with the appropriate MSI file's filename. (To avoid confusion, you should also replace the "AgilePointServerInstall.log" portion with a name more appropriate for the MSI you are running.)

The link below provides more information on using the MSIEXEC utility:

http://technet2.microsoft.com/WindowsServer/en/Library/9361d377-9011-4e21-8011-db371fa220ba1033.mspx