Parent topic: AgilePoint Server Parent topic: Installation and Configuration Issues

AgilePoint Server Configuration Corrupts netflow.cfg

Applies To

Symptoms

After entering information into the AgilePoint Server Configuration with special characters or characters that violates the xml format of the netflow.cfg and click OK to complete the configuration. The configuration is failed and the AgilePoint Server stopped running. When trying to connect from AgilePoint Enterprise Manager, the following error will occur: Object reference not set to an instance of an object.

When trying to launch the AgilePoint Server Configuration to correct the error, the following error dialog occur and Configuration cannot be launched:

An exceptoin 'System.Xml.XmlException' has 
    occurred in ServerConfiguration.exe.

Cause

The netflow.cfg file contains invalid XML data.

Resolution

  1. Open the netflow.cfg file in a text editor (e.g. notepad).
  2. Remove the invalid characters and save the file.
  3. The AgilePoint Server Configuration will be able to launch.
Parent topic: AgilePoint Server Parent topic: Installation and Configuration Issues

AgilePoint BPMS v5.0 SP2
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