How Do I Bypass the Delay AgilePart that has Been Set in a Process?

Applies To

• AgilePoint Server

Objective

A process includes the Delay AgilePart and has been configured for a 2 week delay. How do I bypass the delay and get the process to run (for example after 2 days)? I have tried to use the CompleteProcedure() and CancelProcedure() methods, but the process is at a halt waiting on the delay.

Summary

The workaround to enable the process to continue on and bypass the delay (or to reconfigure the delay) will require you to make a manual change to the AgilePoint database.

Resolution

These steps would enable the process to continue on bypassing the timer.

1. Obtain the Process Instance ID.
2. Find the Delay automatic work item in the AgilePoint database for that process instance.
3. Update the Due Date in the database for the Delay automatic work item.
4. You will then need to recycle the AgilePoint application pool.