Why Does an Error Occur When I try to Add a Condition to a Multiple Condition AgilePart?

Summary

When I add a condition to a Multiple Condition AgilePart, an error occurs.

Applies To

• AgilePoint Envision

Details

When I add a condition to a Multiple Condition AgilePart, the following error occurs: "System.Runtime.InteropServices.COMException (0x86DB0904): Object name not found."

This occurs rarely, when the Document stencil drops the Contained Rule condition from its shapes within the context of a process model. The cause is not known.

To fix this issue:

1. In Visio, open your process model where the issue is occurring.
2. To open Document stencil, click File > Shapes > Open Document Stencil.
3. Create a new Generic process model.
4. In the new process model, click File > Shapes > Open Document Stencil to open the Document stencil in that file.
5. Click the Restore button, so that both process models appear side-by-side in the Visio window.
6. Drag the Contained Rule shape from the Document stencil in the new process model to the one Document stencil to your process model.
7. Save your process model.
8. In your process model, add a new condition to a Multiple Condition AgilePart. Verify that an error does not occur.