Define Participants

In a human-centric business process, defining the participants is a key element.

It is important to avoid a single point of failure by hard-coding a user name. If a user name is hard coded and the individual is away, changes roles, or leaves the company, the process would fail.

There are two approaches to avoiding single points of failure with user names:

• Define roles or groups to associate as participants. You can use roles or groups in AgilePoint or in Active Directory.
• Define participants using process metadata, such as form a form or web service. This enables you to select a participant based on the process instance.