Partial Rework

Partial rework is the capability to dynamically modify or "redo" a previously completed activity without interrupting the overall flow of the process instance.

When you create a partial rework, the task you want to rework is added to the current task as an additional Work to Perform.

This differs from a rollback, in that the entire process does not roll back to the previously completed activity. Only the identified activity is considered.

Prerequisites

A running process instance with at least one manual activity in Completed status, and at least one manual activity in Active status.

Instructions

On the Enterprise Manager Main Page, click Partial Rework.
On the Partial Rework page, in the Process Template list, select your process template.
In the Running Process Instances list, select your process instance.
In the Active Manual Activity(s) list, select the activity to which you want to add the reworked task.
In the Tasks To Rework list, select the tasks you want to rework.
Click Apply.

The tasks you selected in the Tasks To Rework list are added as Works to Perform to the activity you selected in the Active Manual Activity(s) list.